Privacy Policy

At Upackaging, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website or purchase products from us.

1. Personal Information We Collect

We may collect the following types of personal information when you use our website or purchase products from us:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Billing address
  • Payment information
2. How We Use Your Personal Information

We use your personal information to provide you with the products and services you request, to communicate with you about your orders and account, and to improve our website and services. Specifically, we use your personal information for the following purposes:

  • To process and fulfil your orders
  • To communicate with you about your orders and account
  • To respond to your inquiries and customer service requests
  • To send you marketing communications about our products and services, if you have opted-in to receive them
  • To improve our website and services
3. How We Share Your Personal Information

We may share your personal information with third-party service providers that help us to provide our products and services. For example, we may share your information with shipping companies, payment processors, and marketing service providers. We require these service providers to protect your personal information and use it only for the purposes for which we disclose it to them.

We may also share your personal information with law enforcement agencies, government authorities, or other third parties if we are required to do so by law or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4. Your Rights and Choices

You have the right to access, correct, or delete your personal information that we have collected. You may also have the right to object to or restrict certain processing of your personal information or to request that we transfer your personal information to another organization. To exercise these rights, please contact us using the contact information provided below.

If you have opted-in to receive marketing communications from us, you can opt-out at any time by clicking the “unsubscribe” link in the email or by contacting us using the contact information provided below.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. We use industry-standard security measures, such as encryption and secure sockets layer (SSL) technology, to protect your personal information during transmission. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. Your continued use of our website or products after the effective date of the updated Privacy Policy constitutes your acceptance of the revised policy.

7. Contact Us

 If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at the following address:

Upackaging Sdn Bhd

65-2, Jalan Equine 10, Equine Park, 43300, Seri Kembangan, Selangor, Malaysia

Email: [email protected] 

Phone: +603 8070 3966

Effective Date: March 16, 2023.